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Claim Online

You can now claim Housing Benefit, Council Tax Benefit and/or Second Adult Rebate online.

The form uses the latest internet technology to make it quick and easy for you to complete and submit an online application. The form will help and guide you through your application and make sure it is filled in correctly.

Before you fill in the form - we recommend that you use the Benefit Calculator to see if you are entitled.

Click the computer image below to proceed to the electronic claim form

Claim Online 

When the form has been completed and you have checked that it is correct, pressing the 'Submit data' button will send the data onto our secure server so that we can begin processing your form immediately.

We need to see original proof to confirm the information you have told us about on the form. It is important that you provide this proof as soon as possible. We are unable to pay you without the proof that is requested at the end of this claim form. Please ensure that you provide all the information requested as insufficient proof will delay any payments to you. Take your proof to one of the Customer Service Centres at Town Hall, Batchley, Winyates or Woodrow.

Quick Response

We have a Quick Response service available. If you bring all the proof requested to the Customer Service Centre at the Town Hall within 2 working days of submitting your claim form, then we will be able to process your claim in the next 2 working days.

This means that you will have your benefit paid sooner. Remember these must be original documents, and all proof must be handed in at the same time. The advisor will scan or copy your documents and hand them back to you, along with a receipt.

We also have a home visit service for people unable to visit the Customer Service Centres (either through illness or disability). Please telephone us on (01527) 534050 Telephoneonce you have submitted this form.

Direction from Chief Executive PDF Acrobat

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This page was last reviewed 23 April 2014 at 13:52 by Web Team.
The page is next due for review 20 October 2014.
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Redditch Borough Council, The Town Hall, Walter Stranz Square, Redditch, B98 8AH - Directions to Council Offices