How to
Contact Us
As you have already discovered our website holds a wealth
of information and we are developing it all the time but if
you do need to make contact with us here are all the details
you need:
Minicom number: 01527 595528
Customer Centre locations
Text Phone - You can contact Redditch Borough
Council using a Royal National Institute for the deaf (RNID)
textphone. Users can now contact any Council service by simply
using the 18001 prefix before the telephone number of the person or
service you require.
A RNID Type Talk Operator
automatically joins the conversation and provides a link between
the textphone and the hearing person. Typetalk operators understand
the needs of deaf and speech impaired people and provide a discreet
and confidential service.
RNID Type Talk 
Further details can be found by using the link
http://www.textrelay.org/ 
Instructions on how to use the RNID Typetalk
can be found on the RNID Type Talk Instructions:
Need to make a payment?
You can do so online here; Online
Payments
By phone; 
01527 534005
Direct contact with a named officer or
service
If you are uncertain which department
you need to speak to ring our main switchboard number and our
operator will be put you through to the correct
department.
You can telephone the Council on: 01527 64252
You can also call this number if you know the
extension of the person you need to speak to.
Lines are open 9.00am - 5.00pm Monday to Friday
Emergency Out of Hours Contact
Telephone: 01527 67666
You can contact this number out of hours in cases of
emergency or urgent attention ONLY, this is
NOT an advice line.
