Key Council Documents

Abandoned Vehicles Policy  (41.98 KB)
The Act under which the Council removes vehicles is the Refuse Disposal (Amenity) Act 1978.

Allocation Policy  (6.65 KB)
If you are homeless or threatened with homelessness within 28 days, you should make an appointment to discuss your situation with a Homelessness Officer. Your application will be dealt with urgently and you will be given appropriate advice and assistance.

Animal Charter  (24.21 KB)
When letting Council property for fairs or other similar events, the Council will require assurances that living creatures (including fish) will not be given as prizes.

Anti-Fraud and Corruption Strategy  (16.78 KB)
Audit Service Procedure for dealing with an allegation.

Annual Report 2009-10 
Our 2009-10 Annual Report gives you a flavour of what Redditch Borough Council achieved between 1 April 2009 and 31 March 2010. It includes the cost of running our services during this period and where the money to pay for these came from. There is also information about the borough, and how the Council makes its decisions.

ASB Policy and Procedure  (260.03 KB)
With the exception of the legal definitions set out below there is no generally accepted definition of anti-social behaviour (Social Landlords Crime and Nuisance Group). The Home Office suggest that ‘people's understanding of anti-social behaviour is based on individual perception and can encompass a range of behaviours’ (Defining and Measuring Anti-Social Behaviour, 2004).

Audit and Inspection Plan 2008-2009
External audit is an essential element in the process of accountability for public money and makes an important contribution to the stewardship of public resources and the corporate governance of public services.

Code of Conduct (Feckenham Parish Council)  (32.58 KB)
On the 20th September 2007 Feckenham Parish Council adopted this Model Code of Conduct, including Section 12(2), issued by the Secretary of State for Parish Councils pursuant to section 50 of the Act.

Code of Conduct (Redditch Borough Council)  (47.99 KB)
This Code applies to you as a member of an authority. Adopted by the Council 23rd April 2007;Effective from 3rd May 2007.

Capital Strategy  (53.59 KB)
This document brings together a number of pieces of work undertaken by the Council in recent years, which together set out a vision for Redditch for 2003 and beyond. It also identifies ongoing work that will support this Capital Strategy.

Corporate Fees and Charges 2008  (186.66 KB)
Redditch Borough Council Corporate Fees and Charges 2007-2008 with estimated 2008-09

Complaints Policy 
Our Customer Service Charter defines the standards that customers can expect from us; copies are available in all Council venues, on our website and on request.

Council Plan 2010 - 13  (11.1 MB)
Sets out our vision and priorities for the next three years and summarises what we have achieved during the last twelve months.

Customer Charter
We aim to provide high quality services for all our customers. We provide a wide range of services and will aim to deliver and develop, services to meet our customers needs.

Data Protection Act 1998  (14.66 KB)
These notes explain how Redditch Borough Council is complying with the requirements of the Data Protection Act, and how you can obtain details of any personal information we hold about you. We have tried to make the notes as clear as possible but if there is anything you do not understand or would like explained, please contact the Council’s Data Protection Officer - contact details are at the end of this document. If we cannot answer your query immediately, we will find the answer as quickly as possible and get back to you.

Data Protection Policy Statement  (14.66 KB)
The Data Protection Act 1998 places obligations on organisations processing personal data, and protects the rights and freedoms of the individuals who are the subjects of that data. This is a statement of data protection policy adopted by Redditch Borough Council.

Disability Equality Scheme  (1.63 MB)
The Disability Equality Duty (DED) is an important new duty aimed at promoting disability equality across the public sector. In response to the Duty, this document aims to set out how Redditch Borough Council is genuinely committed to addressing disability inequality in the Borough.  It recognises the issues that impede disability equality and makes links to the wider work of the Council.  It also demonstrates that the Council’s work on equality will be subject to regular scrutiny.

Freedom of Information Act 2000 - Publication Scheme  (56.03 KB)
The future of the town relies upon creating a successful and vibrant community built upon partnership and shared responsibility.Redditch Borough Council is responsible for providing a range of services to the local community and also works in partnership with other organisations to achieve its aims.

Homelessness Strategy  (1.17 MB)
The Housing Act 1996, as amended by the Homelessness Act 2002, requires the Council to undertake a homelessness review followed by the production of a Homelessness Strategy by July 2003.

Housing Allocation Policy  (216.47 KB)
Redditch Borough Council is an area of high housing demand and need. Property prices and private sector rents are high, resulting in additional pressures on affordable housing. Allocations of Council owned property and nominations to Housing Associations will be made using the guidelines set out in this Policy.

Housing Strategy  (657.44 KB)
Redditch is a successful and thriving community. Our Housing Strategy takes a strategic look at housing in all forms within the area. It recognises that housing plays a key role in many areas of life and that it must complement national and regional initiatives aimed at developing sustainable communities. Our aim is to ensure that our housing policies and interventions enhance the life of local residents.

Housing Service Plan 2007 - 2010  (1.16 MB)
As a Council, we have developed a further priority, to be a well managed organisation. If we are to achieve quality in Housing, Environment, Leisure and our other commitments, it is essential that we manage our affairs effectively. With this in mind, we should all be looking to contribute to this priority.

Implementing Electronic Government Statement 4.5  (209.10 KB)
Redditch Borough Council is committed to ensuring that its focus for service delivery is based upon the needs of its customers. The traditional service based approach is being transformed to a customer focused approach where services are delivered in the most appropriate way for each customer. Redditch Borough Council is committed to its vision statement that includes "Our services need to be relevant and responsive to local people, at the quality they want, delivered in the most effective way, when and where people want them" and this is underpinned by two of the Council’s key values, Partnership and Modernisation.

Making a difference in a diverse community  (1.51 MB)
Racial and cultural harmony are key factors in the promotion of a just society and human development in any community This is particularly important in a multicultural and diverse society where different minority ethnic communities live together and share resources .

Prosecution Policy  (47.59 KB)
This Policy is a public declaration of the principles upon which the Council exercises its judgment in all cases which give rise to potential criminal proceedings. Its purpose is to promote efficient, consistent and fair decision making so as to develop and maintain public confidence in the Council’s performance of this aspect of its duties.

Race Equality Scheme  (44.78 KB)
This document is designed to show that Redditch Borough Council is genuinely committed to improving race equality in the town. It is a public statement of how work on Race Equality is integrated into the wider work of the Council and the Council’s performance on work equality will be subject to regular scrutiny.

Recruitment. Policy  (50.24 KB)
This document provides a statement of principles for recruiting and selecting staff. It is accompanied by a range of step by step procedures, guidance notes, comprehensive training packages and standard documentation for managers.

Records Management Policy  (14.83 KB)
The Council holds a large amount of information to enable it to carry out its functions. This information may relate to specific topics or individuals, and it includes records kept by the Council of decisions and actions taken, and the reasons for them. This is an essential support for effective, evidence-based policy-making and service delivery.

Repairs Policy  (55.28 KB)
This policy covers the repairs service provided by Redditch Borough Council to its tenants and leaseholders.

Retirement Policy  (40.04 KB)
This policy covers the payments and processes for retirement of an employee from the council.

Redditch Community Strategy  (403.27 KB)
Redditch Borough Council has produced community plans previously, however the Local Government Act 2000 required the authority to develop a local strategic partnership (LSP) and create a more robust planning process to produce a strategy that would demonstrably enhance the quality of life for local communities.

Revised-Statement of Licensing-Policy-2007  (90.78 KB)
Our statement of policy is intended to provide information and guidance to licence applicants, responsible authorities and interested parties on the general approach that we will take to licensing.  Specific details are provided by way of advice sheets, available from our web site or sent on request.

Statement of Accounts 2007-08 (Audited)  (428.17 KB)
Independent Auditors’ report to Redditch Borough Council

South Housing Market Area Assesment
The West Midlands Reginonal Housing Strategy (RHS) and Regional Spatial Strategy (RSS) have defined 4 sub-regional housing markets, and expect each of these to identify housing market.

Structure Chart  (65.95 KB)
Redditch Borough Council Structure from 1st August 2008

Whistle blowing policy  (34.37 KB)
Procedure for dealing with an allegation of fraud, corruption and other malpractice.