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Our Performance

We continually monitor our performance so that we are able to make improvements to our services.

The process starts by setting our priorities and a ims for the next three years within our Council Plan 2010-13.

These aspirations are developed into detailed annual Service Plans that specify the challenges ahead for all members of staff.

To make sure that we remain on track we regularly monitor our performance and compare this with other Councils nationally.

Within the organisation, our activity and roles with regard to setting and monitoring our performance are set out in our Performance Management Framework PDF Acrobat  (1.10 Mb).

For more information please contact the Acting Policy Manager on telephone  01527 64252 ext 3318   or e-mail the Policy Team at email icon policy.team@redditchbc.gov.uk  

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This page was last reviewed 28 November 2011 at 14:18 by Web Team.
The page is next due for review 26 May 2012.
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Redditch Borough Council, The Town Hall, Walter Stranz Square, Redditch, B98 8AH - Directions to Council Offices