Redditch Dial A Ride
Redditch Dial-A-Ride is a door to door transport service
for people who cannot use public transport.
Who is eligible to use
You must be
registered with Dial-A-Ride to book a journey. You can register if
you are a resident of the Borough of Redditch and you cannot use
public transport because you have difficulty walking.
What can I use it for?
You can use Dial-A-Ride for any journey you want to make within the
Redditch Borough boundary. You can use it to get to the shops, to
visit family and friends, for leisure, for medical appointments or
to help you make a travel connection.
When can I travel?
operates from Monday to Friday. Our first pick-up is at 8.45am, and
our last pick-up is at 4.20pm on Monday - Thursday. Our last pick
up on a Friday is 4:00pm.
What vehicle will I travel in?
has a fleet of modern wheelchair accessible minibuses, with low
rise steps for easy access.
How do I register?
Call us on
(01527) 64910 between 10.30am and 4.30pm Monday to Friday. You will need
to complete a short registration form over the telephone.
What other services do you provide?
you are visiting Redditch Town Centre, we can book a scooter or
wheelchair from Shopmobility to meet you from your Dial-A-Ride
journey. Shopmobility provides free hire of wheelchairs and
scooters for use within Redditch Town Centre. For more information
on Shopmobility, call (01527) 69922.
What assistance will the driver give
is a door-to-door service. Drivers can help carry your shopping
from the vehicle to your front door. If you are a wheelchair user,
drivers can push your wheelchair from your front door to the bus.
However, we are unable to assist you with personal care, or lift
you in any way. If you need this kind of support, you will need to
bring a helper along with you.
How much does it cost?
We keep our charges as low as
possible. If you have a Redditch Borough Council bus pass, you will
receive a special concessionary rate. Just call us on
(01527) 64910 to find out the current fare.
How do I book?
You book by telephoning
us on (01527) 64910 . We
take bookings from three working days in advance of your journey,
and you are advised to book as early as possible. For an
appointment with a doctor or at the Alexandra Hospital, you may
book from 7 days in advance.
Our telephone line is open Monday to Friday from 9am to
4.30pm. Please note that the booking line is very busy
between 9am and 10.30am each morning. If you are unable to use a
telephone for any reason, we will make special arrangements for you
Dial-A-Ride is just one of the services provided by Redditch
Borough Council to support independent living. Others are:
Support to travel independently:
Shopmobility- wheelchair and scooter hire scheme. Tel
Palace Theatre -
Support within your home:
Lifeline Community Alarm Service
Community Warden Service
Support to ensure your housing meets your needs:
and Repair Agency.
Equipment and Adaptations.
To find out more about any of the these services, call
(01527) 64252 or
email us on email@example.com