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Location: Home » Community Services » Lifeline

Redditch Telecare Community Alarm Services

2 Ticks Logo             response centre

Aims of the service

To support independent living and promote safety and security through the provision of an emergency alarm service which is accessible to all vulnerable people who need it.

To assist in the detection of crime, help reduce the fear of crime and reassure the public.

To consistently deliver an excellent and appropriate service to our customers while complying with Corporate policies and guidelines.

Health check calls

We can arrange to call you daily at times of ill health or if family members are away.

Support after leaving hospital.

We can arrange for our service to be offered for an agreed period following discharge from hospital.  This free of charge service is offered in partnership with the Red Cross for a period of 6 weeks.

Answer the telephone with the pendant: when the telepone rings, press the pendant. This enables you to speak to the caller from the comfort of your armchair, with no need to lift the receiver. Ideal for people with mobility problems.

Optional extras - at a very reasonable cost

  • Key Safes
  • Fall Detectors
  • Medication Reminders

For information on our charges please refer to the Scale of Charges page.  To contact us direct for further information on our services, or to arrange a without obligation demonstration:

Telephone:  Redditch Lifeline 01527 64252 ext. 3368, 3247, 3316

Email:  lifeline@redditchbc.gov.uk or complete the Enquiry Form

Or write to:  
Redditch Lifeline,
Redditch Borough Council, Town Hall,
Walter Stranz Square, Redditch B98 8AH

Related DocumentsRelated Documents

Lifeline leaflet This is a link to a PDF file. (299.26 KB)

Operator response times 2008-09 This is a link to a DOC file. (37.00 KB)

Page Information:
Last modification: 16:36:09, 05th May, 2009 by Donna Heath
Review date: 02nd October, 2009
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