Abusive Phone Calls

• If you get an abusive or threatening phone call, do not respond to it.  The caller wants a strong reaction from you.
• Put the receiver next to the phone and move away.  Return some minutes later and hang up.
• You may want to make a record of when you receive the calls, so you can see if there is a pattern.
• Dialling 1471 may help you see what number the call came from.  Some phone companies offer a service which blocks calls from people who have withheld their number.
• At night, unplug your phone or turn the ring off, so you are not disturbed.
• Do not give your name or number when you answer the phone.
• If you are receiving many abusive calls, contact your phone company or the police for help.

The following link provides British Telecom Customers with further important information regarding abusive, nuisance or malicious calls www.bt.com/customerservices