Our Performance

We continually monitor our performance so that we are able to make improvements to our services.

The process starts by setting our priorities and aims for the next three years within our Corporate and Performance Plan 2007-10  (also known as the Best Value Performance Plan)

These aspirations are developed into detailed annual Service Plans that specify the challenges ahead for all members of staff.

To make sure that we remain on track we regularly monitor our performance and compare this with other Councils nationally.

In addition, we are subjected to regular external inspections by Government bodies.

Within the organisation, our activity and roles with regard to setting and monitoring our performance are set out in our Performance Management Framework  (198.00 KB) document

For more information please contact the Acting Policy Manager on 01527 64252 ext 3318  or e-mail the Policy Team at policy.team@redditchbc.gov.uk