We know it can sometimes appear to be a difficult process obtaining your approvals and organising site inspection work whilst maintaining your timetables and other important commitments.

As part of our commitment to our customers Redditch Building Control Service endeavour to:

1. Provide a professional service based upon care, attention and courtesy.
2. Make the process of obtaining Building regulations approval as simple and easy as possible.
3. Give assistance to help applicants achieve Building Regulations approval wherever this is possible.
4. Give a quick response to any inspections of work in progress, normally on the day of the request at the convenience of the builder / contractor and in any event within 24 hours (excluding weekends and council holidays).
5. Provide expert Building Regulations advice to all applicants at the design stage of the proposal.
6. Provide a comprehensive service involving specialist advisers in structural engineering, drainage planning, environmental health, street naming and numbering, and highway engineering.
7. Maintain comprehensive records of all inspections of work in progress, and have these readily available for future alterations.
8. Draw up Completion Certificates on the satisfactory completion of work - these are invaluable in assisting conveyancing and swift property sales.
9. Return any telephone calls normally the same day, but in any event within 24 hours.
10. Respond to any letter within ten working days of receipt, if a reply is required.
11. Decide all applications within a maximum of two months from when proposals and plans are received.