Privacy Policy

Redditch Borough Council respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a name, email address, postal or other physical address, other contact information, title, post, school, other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish Redditch Borough Council to remember your login and password. We don't collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website

Redditch Borough Council collects personal information when you register with Redditch Borough Council for a Redditch Borough Council account, when you use certain Redditch Borough Council services,

Access to certain Redditch Borough Council web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and Redditch Borough Council. Your personal information may be retained by Redditch Borough Council to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.

Notice

When personal information is collected, we will inform you at the point of collection the purpose for the collection. Redditch Borough Council does not intend to transfer your personal information to third parties without your consent, except under the limited conditions.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

How We Use Information Collected

Redditch Borough Council uses information for several general purposes: to fulfil your requests for certain services, to personalize your experience on our website, to keep you up to date on the latest announcements, website updates, or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Your Ability to Review and Delete Your Account and Information

If you are a registered Redditch Borough Council user, you can review your personal information by accessing My Details You may also request deletion of your Redditch Borough Council account or any of your personal information held by us by sending an email to webmaster@Redditchbc.gov.uk

Data Security

Your Redditch Borough Council account information is password-protected for your privacy and security. Redditch Borough Council safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, while we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. Redditch Borough Council does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

Redditch Borough Council's website contains links to other sites. Redditch Borough Council does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Changes to this Privacy Policy

Redditch Borough Council will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at webmaster@redditchbc.gov.uk