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Council Tax

Contact Us

Any questions about your Council Tax bill, please email, write or phone.
Contact Emails and Telephone Numbers:

The Revenue Section          Telephone : (01527) 534040
The Benefits Section            Telephone : (01527) 534050
Business Rates Section      Telephone : (01527) 534023

Council Tax

Most dwellings (places where people live) are subject to the Council Tax.

There is one bill per dwelling, whether it is a house, bungalow, flat, maisonette, mobile home or houseboat and whether it is owned or rented.

Redditch Borough Council's Revenue Services are responsible for the administration and collection of Council Tax and Business Rates.

See below for the index of information

Valuation and Banding explained
This year's charges
When you don't have to pay
When you can pay less
When you can get your bill reduced because of disability
Help paying your bill (benefits)
When you think you are paying too much
Paying your Bill
Who to Contact
Where Your Money Goes

Paying your Bills

You will be asked to pay your bill in ten instalments starting from the 1st of April. Details of how, when, and where to pay are shown on your bill.

If you have problems paying, email Revenue Services or ring 01527 534040. We can give you help and advice on whether it is possible to get your bill reduced. If your bill cannot be reduced, we will advise you on what needs to be done.

DIRECT DEBIT- Make it easy - pay by Direct Debit

If you have a bank or building society account why not consider paying by direct debit. It is the cheapest and most convenient way to pay and is also the most cost effective method of collection for the Council.

If you do not already pay by direct debit and wish to do so, complete and return the Council Tax Direct Debit Mandate or alternatively take advantage of our paperless direct debit system by calling us on 01527 534040 and we can take your bank details over the phone.

There are 2 payment dates for Council Tax Direct Debit payers, the 1st and 15th of each month

Telephone banking and Online payments

You can now pay your Council Tax by either debit or credit card. Simply telephone 01527 534040 , call into the Town Hall at any time during office hours or pay online.

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