How we can help

Introduction

Worcestershire County Council’s Adult and Community Services Directorate is committed to working with physically impaired adults aged between 18 and 65 years of age to promote their independence and quality of life.

The North and South Worcestershire physical disability teams work closely with other statutory and voluntary agencies to organise and provide a range of services for adults who are physically disabled.

Who do we help?

The Adult and Community Services Directorate has to use its resources for those in greatest need. We help people with permanent and substantial physical impairments.

This includes those who have:-

• Terminal Illness
• Severe and profound physical impairments
• Acquired Brain Injury
• Complex and severe health problems
• HIV and AIDS

For further information please see our Eligibility - Fair Access to Care information.

We provide support to carers, recognising the important contribution they make towards another’s care and well-being, by offering:-

• Individual assessments to carers
• Practical support and advice

For more information regarding carers’ support please contact:
Worcestershire Carers Unit,
Pierpoint House,
9 Pierpoint Street,
Worcester WR1 1TA
Tel: 0800 389 2896

Visit the Carers Unit web pages here

Our services are open to all impaired adults whatever the gender, race or religion, cultural beliefs or sexual orientation.

How to get help

You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with the Adult Duty Team or a Customer Services Advisor at our Access Centre on 0845 607 2000.

We will ask for some basic information about you. This is an initial assessment, as we need to know more about you to decide if we can offer you a service.

A Community Care Assessment usually takes place to identify what your needs are. We will ask you and your carers to be involved in this as well as other professionals who may know you.

There is no charge for seeing a social worker but many of the services we can arrange may require a financial contribution. This will be explained to you at the time of assessment.

What sort of help can we provide?

The adult physical impairment teams offer a variety of services and support.  

The services and support that we might provide or organise include:-

• Domiciliary Care
• Residential Care
• Nursing Home Care
• Links with other agencies
• Respite Care
• Meals on Wheels
• Day Services
• Reablement
• Support to access Education or
• Employment Opportunities
• Registration as a Disabled Person
• Blue Badge Car Parking Scheme
• Advice and Information

Direct Payments

Some of these Services may be provided as a Direct Payment allowing more choice and flexibility.